For tour and activity companies
A QR card on every tour asks each guest for a review, and every review gets a reply drafted in the guest's language.
Works with
Google
Tripadvisor
GetYourGuide
Viator
Google, Tripadvisor, GetYourGuide and Viator in one list. Each review says why it ranks where it does, and the reply is already drafted.
Waited 40 minutes at the wrong spot. The meeting point pin on the confirmation was a block off. We waited 40 minutes, called twice, and joined halfway through the second stop. Food was good but we missed half of it. Not what we paid for.
Tom_and_Jess Meeting pointBonito, pero demasiado apresurado. Los viñedos son preciosos y la guía Lucía sabía muchísimo. Pero pasamos más tiempo en la furgoneta que en las bodegas, y la comida no estaba incluida aunque la página decía que sí.
Carlos M ExperienceSehr leckere Stopps und eine tolle Gruppe. Ein bisschen zu viel Laufen für meine Eltern, aber insgesamt sehr empfehlenswert.
Lukas FoodCome hungry!. Seven tastings, all local, all delicious. Our guide knew every shop owner by name. The cannoli stop alone is worth it.
FoodieFran FoodMagic at golden hour. Calm water, a seal popped up next to my kayak, and our guide Jo took photos of everyone. Worth every penny.
Priya S ExperienceMarcus is a natural storyteller. Spooky, funny and genuinely informative. Best thing we did all week!
Dana Whitfield GuideWaited 40 minutes at the wrong spot
Tom_and_Jess Viator Old Town Food Walk
Why this is #1
Reply 253 / 1000
Hi Tom and Jess, we're so sorry. You're right: the pin on your confirmation pointed one block off, and that's on us. We've fixed it for every booking. We'd love to refund the stops you missed and save you two seats on any date you like. Ana and the team
Copy & open Viator Viator has no reply API. We copy the text and open the right page.
Every guest, asked the same way
Each tour gets its own QR card. Guests scan it at the end of the tour, pick where they booked, and land on that platform's review form. You see scans per tour and per guide.
Every guest sees the same four choices. Nobody gets filtered out.
Harbor & Hill Tours
Old Town Food Walk
How was your tour? Share your experience.
Where did you book?
Google Tripadvisor GetYourGuide Viator wordoftour.com
Every review answered in the guest's language
Reviews from all four platforms land in one inbox, most urgent first. Each one comes with a reply drafted in the guest's language that fits the platform's rules, like GetYourGuide's 400-character limit. Read it, adjust it, send it.
Lukas · Written in German
Sehr leckere Stopps und eine tolle Gruppe. Ein bisschen zu viel Laufen für meine Eltern, aber insgesamt sehr empfehlenswert.
Drafted reply 311 / 400
Lieber Lukas, vielen Dank für Ihre schöne Bewertung! Schön, dass Ihnen die Stopps so gut geschmeckt haben. Danke auch für den Hinweis zum vielen Laufen: Wir planen ab sofort mehr Sitzpausen ein, damit alle entspannt mithalten können. Wir freuen uns, Sie und Ihre Eltern bald wieder zu begrüßen! Ana und das Team
Copy & open GetYourGuide
Bad reviews reach you within minutes
When a review comes in at 3★ or lower, or mentions safety or a refund, you get an email with the reason and a drafted reply. Your staff can get these emails too.
2★ on Viator: “Waited 40 minutes at the wrong spot”
Old Town Food Walk · Tom_and_Jess
The meeting point pin on the confirmation was a block off. We waited 40 minutes, called twice, and joined halfway through the second stop. Food was good but we missed half of it. Not what we paid for.
Why you're getting this
A reply is drafted and waiting in your inbox.
Open in inbox
A monthly report that shows it's working
On the 1st of each month you get five lines: new reviews per platform, your rating as each platform reports it, reply rate, QR scans, and an estimated range for what it means in bookings.
September at Harbor & Hill Tours
On GetYourGuide, travelers are nearly 4× as likely to book an activity with five reviews as one with none.
That figure compares activities with five reviews against activities with no reviews yet, so it matters most for new listings.
Source: GetYourGuide, “Introducing Review QR Codes”, July 2025
Monthly plans, priced by how many tours you run. Every plan starts with 14 days free.
Founder offer: our first 10 customers get 50% off any plan for 12 months.
Answer every review, fast.
$49 a month
Up to 5 tours
$10 a month for each extra tour
Founder price: $24.50 a month for 12 months
Email usGet more reviews, every month.
$99 a month
Up to 5 tours
$10 a month for each extra tour
Founder price: $49.50 a month for 12 months
Email usEverything in Reply, plus:
We answer your reviews for you.
$249 a month
Up to 5 tours
Custom quote above 5 tours
Founder price: $124.50 a month for 12 months
Email usEverything in Growth, plus:
Never. Every guest who scans a card sees the same choices, whatever kind of day they had. Asking only happy guests breaks Google's rules, and it hides the feedback you most need to hear.
No. Guests write their own reviews on the platform where they booked. We never write, edit or post a review for anyone, and we never offer guests discounts or gifts for reviewing.
On Google, your reply posts straight from your inbox. Tripadvisor, GetYourGuide and Viator don't let other tools post, so one click copies your reply and opens the right page. You paste it and send.
They keep working. Guests who scan a card still land on your review pages. Only scan counts and the monthly report stop.
One experience you sell, however many platforms list it. A food walk listed on Google, Tripadvisor, GetYourGuide and Viator is one tour.
Growth for $49.50 a month for your first 12 months, half the usual price. It's open to our first 10 customers. Try it free for 14 days and cancel any time.